A lawsuit filed by a bettor against Novibet was denied by the Court of Justice of Goiás (TJ-GO).
In the lawsuit against the operator, there was a request to annul the bets placed, as well as the refund of an amount of R$50,000 and compensation of R$10,000.
However, the judge in the case, Luciana de Araújo Camapum Ribeiro, ruled the allegations unfounded, which accused the platform of negligence in its responsible gambling policy.
Losses caused by gambling disorder
The accusation explained, throughout the proceedings, that the user had been a member of the Novibet site since 2022 and developed a case of Gambling Disorder over the years.
In the lawsuit, the user alleged that Novibet did not offer effective control and responsible gambling tools.
And this failure was identified as the main reason for him developing compulsive behavior, which generated significant financial losses, totaling R$50,000.
Diagnosis does not imply contract annulment
The judge in the case acknowledged that compulsive gambling behavior is something that must be considered carefully.
However, upon analyzing the case, she concluded that a possible diagnosis does not necessarily lead to the cancellation of the bets placed.
In her ruling, the judge emphasized that losses associated with gambling are inherent to betting and that the user was aware of the risks.
Novibet’s responsible gambling tools and policies were also examined throughout the proceedings, and everything was found to be in compliance with Ordinance No. 1,231\/2024 of the Secretariat of Prizes and Bets (SPA).
The presence of such mechanisms does not exempt users from being responsible when placing their own bets, according to the conclusion of the ruling.